Operational Quick Start

Practical guides for managing day-to-day platform operations and supporting customers effectively.

Guides

Support Desk

Handle customer support inquiries and troubleshoot common issues. Covers support workflows, escalation procedures, and best practices.

Payment Timelines

Understand expected processing times for deposits, withdrawals, and transfers. Use these timelines to set accurate customer expectations and identify delays.

Next Steps

• Start with Support Desk for support workflows
• Reference Payment Timelines when explaining processing times
• See Compliance Guides for regulatory operations