# Compliance Guides

Guides for managing compliance requirements, regulatory requests, and consumer protection workflows.

## Guides

### [Requests for Information →](/guides/rfi_guide)

Handle requests for information (RFIs) from financial institutions, regulators, and other parties. Learn the processes and timelines for different types of RFI requests.

- **[RFI Policy](/guides/rfi_clients)** - Overall policy and procedures for handling RFI requests
- **[Withdrawal RFIs](/guides/rfi_withdrawals)** - Specific procedures for withdrawal-related information requests
- **[Payment RFIs](/guides/rfi_payments_collections)** - Handling information requests related to payment transactions


### [Nested Flows →](/guides/nesting_guide)

Understand nested account structures and compliance considerations for multi-tiered customer relationships.

### [Consumer Protection →](/guides/consumer_protection_guide)

Procedures for handling consumer disputes, chargebacks, unauthorized transaction claims, and investigation processes.

## Next Steps

- Start with [RFI Policy](/guides/rfi_clients) to understand information request procedures
- Review [Consumer Protection](/guides/consumer_protection_guide) for dispute handling
- See [Nested Flows](/guides/nesting_guide) for complex account structures